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#1BiggestDFW awards 2026#1Fastest growingDFW awards 2026#3Best overallDFW awards 2026

RPM Living.
Property manager.

Austin, TX · Founded 2002 · rpmliving.com
Show properties in
Changes property counts, units, ratings and maps. Company facts like people, legal events and fees are firm-wide.
Investor snapshotThe questions to ask before you hireSources ↓
Can you hire them for your building?
Yes
Manages for outside owners and its own portfolio[6][7][18]
How big are they?
241.48K units
#4 on NMHC's 2026 Top 50 Managers[72] · we count 23,589+ units in 556+ properties · our count
What do residents say?
4.1 on Google
21,872 reviews · 2025: 4.3 → 2026: 4.4
Legal or regulatory trouble lately?
2 events since 2023
antitrust / regulatory lawsuit, antitrust class action settlement · details
What does management cost?
Management fee expense of $93,947 on effective gross income of $3,131,575 in the 12 months to March 31, 2026, about 3.0% of effective gross income; the lender's underwriting also uses about 3.0% ($103,684 on $3,456,119).
Property management fee at The Kensley, Howell, MI (136 units, managed by RPM Living, LLC)[69]
Who runs DFW locally?
Jennifer Haney, Candiss Escobar
Division President of Operations, Dallas · Senior Vice President of Operations, Dallas · team
Growing or shrinking?
stable
38,000 units (2020) → 241,479 (2026)[5][13][12][6]
Who owns the firm?
Founder-owned
No parent company

Dots are a quick visual read of the facts next to them, not a grade. DFW numbers are our own count from county records, HUD and firms' own sites.

Years in business
24[5]
Employees
5,000[12]
Units nationally
241.48K (NMHC #4, 2026)[72]
Assets under management
Owned portfolio (RPM Living Investments) valued at more than $4 billion[27][24]
Property typesconventional multifamilysenior livingaffordable housingstudent housing[6][5]
Specialtiesthird-party multifamily managementlease-upsmanagement transitions and due diligencedevelopment servicesmultifamily investment[6][5]
MarketsAustin, TXDallas-Fort Worth, TXPhoenix, AZ · since 2020Atlanta, GA · since 2021Houston, TXSan Antonio, TXLas Vegas, NVNashville, TNSan Diego, CAChicago, IL[5][10][9][19][8]
01Overview

RPM Living is a multifamily property management, investment and development company based in Austin, Texas. It was founded in 2002 as Roscoe Property Management and later rebranded as RPM. Some listing sites still show the older "Roscoe Properties" name for buildings it manages. It runs apartments for outside owners across many US states and also invests in apartments through its investments arm.

02What sets them apart

Against the industry average.

How RPM Living compares with the other large DFW managers on each measure we track.

  • ▲Better than all peers on unit growth a year (+24% vs +7% average)
  • ●Among the highest DFW units (23,589 vs 6,306 average)
other firms average this firm, by rank: top third middle bottomThis firmRank
DFW unitsneither better nor worse23,589avg 6,306#1 of 30
Class A shareneither better nor worse43%avg 51%#16 of 30
Google rating↑ higher is betterworsebetter4.1avg 3.9#5 of 30
Rating change, last year↑ higher is betterworsebetter+0.10avg +0.11#12 of 30
Unit growth a year↑ higher is betterworsebetter+24%avg +7%#1 of 16
Legal events, 3 years↓ lower is betterbetterworse2avg 2#15 of 30
Industry awards, 3 years↑ higher is betterworsebetter2avg 3#16 of 30

Compared with the 30 largest DFW managers. Rank 1 is the best where higher or lower is better, else the largest. DFW units use a log scale.

03Portfolio

What they run. In 11 metro areas.

Size, building class, age and location of the properties we can tie to this firm. Compare with the kind of asset you own.

Properties
556+
found so farpartial
Units
23,589+
plus 461 properties with no unit count yetpartial
Building area, sq ft
21.5M
county recordspartial
Median year built
2002
county recordspartial
Different owners
83
owners across the 91 of 556 properties with a county owner recordpartial

Building class (public record class rating, 70 of 556 properties rated)partial

A · 30B · 18C · 22
Class AClass BClass CNot ratedSize = units

Units by ZIP code

752433,122 · 11 prop.
750391,466 · 6 prop.
75219991 · 4 prop.
75409908 · 4 prop.
75204814 · 5 prop.
75240788 · 3 prop.
75211760 · 4 prop.
75052636 · 2 prop.

Units by decade built

1910s124
1920s129
1960s176
1970s2,286
1980s4,944
1990s2,409
2000s2,194
2010s5,795
2020s4,915

Largest properties

PropertyAddressUnitsBuiltClassCheck it
THE EMERSON9900 ADLETA BLVD, 752434861986B-County recordGoogleFirm siteWebsite
INNOVA2781 N CARROLL AVE4302019ACounty recordGoogleFirm siteWebsite
801 LASCO801 LAKE CAROLYN PKWY, 750394222016ACounty recordGoogleFirm siteWebsite
THE EVERLY9350 SKILLMAN ST, 752434201983C+County recordGoogleFirm siteWebsite
JAMES AT CANYON CREEK850 GREENSIDE DR, 750804152018County recordGoogleFirm siteWebsite
THE EDISON9959 ADLETA BLVD, 752433961984C+County recordGoogleFirm siteWebsite
LYV BROADWAY1415 S BROADWAY ST3902019ACounty recordGoogleFirm siteWebsite
PROMENADE AT LAS COLINAS555 PROMENADE PKWY, 750393872018ACounty recordGoogleFirm siteWebsite

Our count from public property records, HUD and the firm's own site; a listing alone never counts.

RPM manages conventional market-rate apartments, affordable housing, senior living and student housing. Its Dallas-Fort Worth portfolio includes Class A and value-add communities in North Dallas, Las Colinas and Farmers Branch. Several of these communities carry the owner's brand, such as Cortland and Luxia, rather than RPM's.

Affordable housing is a sizable part of the business. RPM has a dedicated affordable operations team and a compliance department. It manages tax credit (LIHTC), public facility corporation, housing finance corporation and project-based Section 8 properties. It also manages communities for public housing agencies, including Fort Worth Housing Solutions and Nashville's housing authority.

04Resident experience

How residents rate their buildings.

Resident ratings drive leasing and renewals. Look at the trend and at which problems are rising, not only the average.

Average Google rating
4.1
weighted by review count
Google reviews
21,872
across 78 properties

Properties by Google rating

4.5+17
4-4.540
3.5-412
3-3.55
under 34

Resident reviews over time

Our read of public resident feedback on 66 of its DFW properties, 2017-02 to 2026-09. Years with little feedback are left out, and earlier years rest on fewer properties. No resident comments are shown.

123452017: average rating 3.7, sentiment +0.25 (from -1 to +1)20172018: average rating 4.5, sentiment +0.49 (from -1 to +1)20182019: average rating 3.2, sentiment +0.14 (from -1 to +1)20192020: average rating 3.3, sentiment +0.05 (from -1 to +1)20202021: average rating 3.9, sentiment +0.48 (from -1 to +1)20212022: average rating 3.6, sentiment +0.33 (from -1 to +1)20222023: average rating 3.9, sentiment +0.47 (from -1 to +1)20232024: average rating 4, sentiment +0.49 (from -1 to +1)20242025: average rating 4.3, sentiment +0.65 (from -1 to +1)20252026: average rating 4.4, sentiment +0.71 (from -1 to +1)2026

━ average rating · ╌ sentiment · higher is better for both

What residents complain about lower is better

How often residents raise each problem, our assessment: before the last 12 months and in the last 12 months. Fewer is better. Shown only when enough residents raise it.

ProblemBeforeLast 12 monthsChange
Poor communication12%8%↓ 4 pts fewercould be chance
Maintenance delays9%5%↓ 4 pts fewercould be chance

Other review sites, our read

BBBMixed

About 700 complaints in 3 years, all shown as closed, modest for a 200k+ unit firm; about 200 customer reviews, heavily negative[3][4]

Our assessment · Sep 2026View profile ↗
ApartmentRatingsNot checked

Company page lists about 200 communities but blocked our fetch; could not see DFW property pages or their reviews

Our assessment · Sep 2026
YelpNot checked

Austin headquarters company page with about 190 reviews found in search, but page blocked, so sentiment not seen

Our assessment · Sep 2026

Our assessment of each site's record, not the site's own score, which we don't reproduce. Follow the link for the profile.

RPM ranks among the largest US apartment managers on the National Multifamily Housing Council's annual NMHC 50 list. It placed third in 2024 and fourth in 2026. Our assessment of employee reviews on Glassdoor is positive overall. Recurring complaints concern turnover and workload at the property level.

05Risk and compliance

Lawsuits, settlements and regulators.

Newest first. These are what public records and news show; allegations are reported as allegations.

≈Matched by nameA record can concern an owner, an affiliate or a similar name. We label it when the source shows that.
§Unproven until decidedA lawsuit or complaint is an allegation unless a court or regulator decided it.
↗Check the sourceEach item links to the record it comes from. Read it before relying on it.
  • 2026 · antitrust class action settlementRPM Living, LLC is listed as a settling defendant in the federal RealPage rent-pricing class action (MDL 3071, M.D. Tenn.), which alleged a conspiracy to inflate rents; the settlements received preliminary approval, with a fairness hearing set for October 15, 2026.[16][17]
  • 2024-02 · antitrust / regulatory lawsuitThe Arizona Attorney General sued RealPage and nine landlords, including RPM Living, L.L.C., alleging they used RealPage software to coordinate and inflate rents in Phoenix and Tucson; as of February 2026 the claims against RPM Living remained pending.[14][15]
Our summary

In February 2024 the Arizona Attorney General sued RealPage and nine landlords, including RPM Living. The suit alleges they used RealPage pricing software to coordinate and inflate rents in Phoenix and Tucson. As of February 2026, the claims against RPM remained pending. RPM Living is also a settling defendant in the federal RealPage rent-pricing class action in the Middle District of Tennessee (MDL 3071), which made similar allegations. That settlement has preliminary approval, and the final fairness hearing is set for October 15, 2026. Settling does not mean RPM admitted the allegations. We found no Texas WARN layoff notices filed under RPM's name. Online reports of an "RPM" data breach refer to a different company, Receivables Performance Management.

06Key personnel

Key personnel.

For an owner, the regional leaders in its own metro matter most, so leaders in DFW are listed first.

Jennifer Haney
Jennifer HaneyDFWLinkedIn
Division President of Operations, Dallas[8]
Regional · Dallas · joined 2019 (7 yrs)
Before: B/K Multifamily[42]
Candiss Escobar
Candiss EscobarDFWLinkedIn
Senior Vice President of Operations, Dallas[8]
Regional · Dallas · joined 2025 (1 yrs)
Before: GreystarArchstone[43][65][66]
Jason Berkowitz
Jason BerkowitzLinkedIn
Chief Executive Officer[8]
CEO · joined 2002 (24 yrs)
Before: NWJ Companies[67]
Cynthia Miller
Cynthia MillerLinkedIn
President of National Operations[8]
President · joined 2020 (6 yrs)
Before: Alliance ResidentialAlliance Residential[40][63]
Chad Borchgardt
Chad BorchgardtLinkedIn
Chief Operating Officer[8]
COO · joined 2016 (10 yrs)
Before: Landmark Apartment TrustAZUMA LeasingColonial Properties Trust[52]
Candice Harris
Candice HarrisLinkedIn
Senior Vice President of Operations, Affordable[8]
Operations · joined 2021 (5 yrs)
Before: CF Real Estate ServicesSherman ResidentialNational Community RenaissanceFath PropertiesLegacy Partners[53]
Max O. Reinbach III
Max O. Reinbach IIILinkedIn
President of Client Services[8]
Business development · joined 2016 (10 yrs)
Before: Stream Realty PartnersGreystarCypress Realty AdvisorsApartment Realty Advisors[38]
Quinn Powell
Quinn PowellLinkedIn
Executive Vice President of Client Services[8]
Business development
Before: GreystarCushman & Wakefield[56]
Josh Kahn
Josh KahnLinkedIn
Chief Operating Officer, Investments[8]
Leadership · joined 2013 (13 yrs)
Before: Stinson[57]
Alexis Vance
Alexis VanceLinkedIn
Chief Experience Officer[8][36]
Leadership · joined 2020 (6 yrs)
Before: Alliance ResidentialAlliance ResidentialAlliance Residential[37][68][78][46]
Mariana Estrada
Mariana EstradaLinkedIn
Chief Strategy Officer[8][33]
Leadership · joined 2012 (14 yrs)
Hank Farrell
Hank FarrellLinkedIn
Chief Executive Officer, RPM Living Investments[25]
Leadership · joined 2021 (5 yrs)
Before: F&B Capital[59]
Ron Bonneau
Ron Bonneau
Partner and Managing Director of Acquisitions[24][27]
Leadership · joined 2022 (4 yrs)
Before: Pacific Coast Capital Partners (PCCP)Lehman BrothersTriMont Real Estate Advisors[24]
John Napier
John NapierLinkedIn
Chief Legal Officer[8][73]
Leadership · joined 2025 (1 yrs)
Before: GreystarCrowe & DunlevyVinson & Elkins[75][76]
David S. Lynch
David S. Lynch
Chief People Officer[8][77]
Leadership

Average leadership tenure: 8 years. Highlighted past employers have their own page here. LinkedIn profiles are linked, not copied.

What employees say, our read

GlassdoorPositive

About 740 employee reviews, mostly favourable; praise for training and promotion, complaints about onsite communication[1]

Our assessment · Sep 2026View profile ↗
IndeedMixed

About 400 employee reviews split both ways: training and benefits praised; bonus changes, turnover, disorganisation criticised[2]

Our assessment · Sep 2026View profile ↗
About the leadership

Jason Berkowitz founded the firm in 2002 and is its Chief Executive Officer. A profile aggregator lists NWJ Companies as an earlier employer. Chad Borchgardt is Chief Operating Officer. He joined RPM in 2016 after regional roles at Landmark Apartment Trust and Colonial Properties Trust. Cynthia Miller is President of National Operations. She spent about fourteen years at Alliance Residential, rising from regional manager to senior vice president, and joined RPM in 2020. Alexis Vance, Chief Experience Officer, also came from Alliance Residential in 2020. She joined Alliance in 2007, led its marketing and later ran its portfolio services. Mariana Estrada, Chief Strategy Officer, has been with the firm since 2012, when it still operated as Roscoe Properties.

Two newer executives run corporate functions. John Napier became Chief Legal Officer in 2025, overseeing legal, risk and insurance. He spent about nine years in Greystar's legal services group and earlier practised at Crowe & Dunlevy and Vinson & Elkins. David S. Lynch is Chief People Officer; RPM says he spent 18 years in hospitality before moving into apartments.

The investments business is led by Hank Farrell, CEO of RPM Living Investments since its formation in 2021. He earlier co-founded and ran F&B Capital. Josh Kahn, a former real estate attorney, runs its operations and joined RPM in 2013. Ron Bonneau leads acquisitions; he came from PCCP and earlier worked at Lehman Brothers and TriMont Real Estate Advisors.

In Dallas, operations are led by Jennifer Haney, Division President of Operations, who came to RPM in 2019 from B/K Multifamily, and Candiss Escobar, Senior Vice President of Operations, who joined in 2025. Escobar was a managing director at Greystar and earlier a senior regional manager at Archstone. Candice Harris leads affordable operations. She came to RPM in 2021 through its merger with CF Real Estate Services and earlier worked in affordable housing at National Community Renaissance. New management business is handled by the client services team under Max O. Reinbach III, who joined in 2016 from Stream Realty Partners and earlier worked at Greystar. Quinn Powell, Executive Vice President of Client Services, previously worked at Greystar and Cushman & Wakefield.

07Performance and fees

What they report, and what they charge.

Private managers rarely publish results. Figures the firm reports about itself are marked "firm claim"; ask for audited numbers before you sign.

Occupancyfirm claim
2%
Occupancy increase
2% overall occupancy increase at communities enrolled in EliseAI (vendor-reported case study)[33]
as of 2025
Rent growthfirm claim
1.9%
In-place rent increase
1.9% increase in in-place rent at communities using EliseAI plus EliseAI Managed Services (vendor-reported case study, part of the portfolio only)[51]
as of 2025
Collectionsfirm claim
8%
On-time rent payment increase
8% increase in on-time rent payments at EliseAI-enrolled communities (vendor-reported case study)[33]
as of 2025
Retention and renewalsfirm claim
7%
Renewal conversion advantage
7% higher renewal conversion than national averages at EliseAI-enrolled communities (vendor-reported case study)[33]
as of 2025

No current figure: NOI · Expense control · Turn times · CapEx. Ask the firm for these before you sign.

Fees paid by owners

Property management fee at The Kensley, Howell, MI (136 units, managed by RPM Living, LLC)base fee
3.0%
Management fee, share of effective gross income
Management fee expense of $93,947 on effective gross income of $3,131,575 in the 12 months to March 31, 2026, about 3.0% of effective gross income; the lender's underwriting also uses about 3.0% ($103,684 on $3,456,119).[69]
Paid by the property owner out of operating income. The filing names RPM Living, LLC as the current manager but does not say RPM managed the property for the whole period or state the contract terms.
Property management fee at Icon Broadway, Tucson, AZ (300 units, managed by RPM Living, LLC)base fee
3.0%
Management fee, share of effective gross income
Management fee expense of $112,324 on effective gross income of $3,752,652 in the 12 months to February 28, 2026, about 3.0% of effective gross income; the lender's underwriting also uses about 3.0% ($110,194 on $3,673,127).[70]
Paid by the property owner out of operating income. The filing names RPM Living, LLC as the current third-party manager but does not say RPM managed the property for the whole period or state the contract terms.
Case studies (5)
  • EliseAI rollout across managed portfolio. After a pilot, RPM enrolled a large share of its managed units in EliseAI's leasing, maintenance, delinquency and voice AI tools during its 2025 budgeting season. EliseAI reports higher occupancy, on-time payments and renewal conversion at enrolled communities.[33]
  • J Turner Research reputation tracking at Dallas-area affordable properties. RPM used J Turner's resident surveys and Ratings Tracker to measure resident satisfaction at its Dallas-area affordable communities. J Turner reports a 33% rise in the portfolio's online reputation (ORA) score and gains in resident satisfaction and leasing agent ratings.[32]
  • 2025 Resident Experience study with LiftMaster and EliseAI. RPM co-sponsored a 2025 resident experience study that ranked staff, technology, community and amenities as the main drivers of resident satisfaction and retention.[34]
  • HappyCo call management for after-hours resident calls. RPM replaced many separate answering services with HappyCo's Call Management, so resident calls and maintenance requests run through one workflow that logs work orders automatically. HappyCo reports simpler training and better reporting for regional managers, but gives no figures on response times or costs.[61]
  • TransUnion resident screening across the portfolio. In October 2025 TransUnion announced that RPM expanded its use of TransUnion's TruVision Resident Screening to its whole managed portfolio, to make applicant screening consistent across its communities.[62]
Our notes on performance and fees

RPM is private and does not publish portfolio results. Its investments pages describe strategy without figures, and we found no independent public data on its NOI, operating expenses, unit turn times or capital spending.

The only operating figures come from a vendor case study by EliseAI, RPM's AI leasing and resident communication provider. EliseAI reports higher occupancy, more on-time rent payments, better renewal conversion and a modest rise in in-place rent at RPM communities using its tools and managed services. These are vendor-reported results for part of the portfolio, not audited firm-wide numbers. A separate case study by J Turner Research reports better online reputation and resident satisfaction scores at RPM's Dallas-area affordable communities. A HappyCo case study on RPM's maintenance call handling describes process gains but gives no figures.

Two commercial mortgage-bond filings from 2026 show what owners paid in management fees at properties RPM manages. At The Kensley in Howell, Michigan, and at Icon Broadway in Tucson, Arizona, the management fee came to about 3.0% of effective gross income, meaning the rent and other income actually collected, over the 12 months to early 2026. The lenders underwrote the same rate. The owner pays this fee out of property income; it is not a charge to residents.

These are examples, not RPM's standard rate. The filings name RPM as the current manager but do not say it managed each property for the whole period, and they do not state the contract terms. Other bond filings name RPM as manager at Texas properties held through housing finance corporation tax-exemption programs without stating its fee. No public information was found on RPM's lease-up, construction or other owner fees, on fees charged to residents, or on fee terms with Fort Worth Housing Solutions or Nashville's housing agency. Fee pages online under the "RPM" name mostly belong to Real Property Management, an unrelated single-family franchise.

08Awards

Awards and recognition.

Industry rankings and awards, newest first. Many are based on surveys the firm enters or pays for, so weigh them below results and resident ratings.

2026#1 Biggest · our DFW award2026#1 Fastest growing · our DFW award2026#3 Best overall · our DFW award
2026NMHC 50 Largest Apartment Managers, #4[12]
2024NMHC 50 Largest Apartment Managers, #3[5][6]
2022Best Places to Work (as listed on firm site)[6]
2021NMHC 50 Largest Apartment Managers, #11[11][5]
09Technology

Software and systems.

Matters for reporting to you, integration with your systems, and how leasing and rents are set.

Property management software
Yardi and RealPage (named as RPM's property management systems in its IT support analyst job postings)[35]
CRM and leasing
Knock CRM (used by RPM's marketing director to track which marketing channels produce leases, per a 2022 Knock post)[71]
Revenue management
RealPage revenue management (as alleged in Arizona AG complaint)[14]
Resident portal
Yardi RentCafe (listing and resident portal link for a managed Dallas property)[20]
BI and reporting
Proprietary business intelligence and reporting[6]
AI and automation
EliseAI (LeasingAI, Maintenance, Delinquency, VoiceAI)[33]

Not publicly disclosed: API and integrations

Our notes on technology

RPM's IT support job postings name Yardi and RealPage as its property management systems. At least one Dallas community RPM manages is listed on Yardi's RentCafe with a RentCafe resident portal link. The Arizona Attorney General's complaint alleges that RPM used RealPage revenue management software.

For leasing, a 2022 post by Knock, a multifamily leasing CRM, quotes RPM's then Director of Marketing saying the firm used Knock to see which marketing channels produced leases. We found no newer source confirming that RPM still uses Knock.

RPM also offers residents its own branded RPM Living app for paying rent, requesting maintenance, booking amenities and joining community events. The app is built on Flamingo, a resident engagement platform from an outside vendor.

RPM uses EliseAI for AI leasing, maintenance requests, delinquency follow-up and voice calls, and rolled it out widely across its managed portfolio in 2025. It uses HappyCo's Call Management to handle resident and after-hours maintenance calls in one workflow, replacing a patchwork of answering services. In 2025 it extended TransUnion's TruVision resident screening to its whole portfolio. It uses J Turner Research for resident surveys and online reputation tracking. RPM also describes its own business intelligence and reporting tools but does not name the vendors behind them.

No public information was found on RPM's data integrations or APIs.

10Growth

Momentum, year by year.

Growing firms win new contracts but can stretch staff; shrinking ones may be losing clients.

Signal: stable[5][13][12][6]

Units the firm reported, by year[5][10][11][25][60][13][36]
20192020202120222023202420252026+121%+33%+0%+102%-3%+10%38k2020: 38,000 units reported by the firm84k2021: 84,000 units reported by the firm112k2022: 112,000 units reported by the firm112k2023: 112,000 units reported by the firm226k2024: 226,000 units reported by the firm220k2025: 220,000 units reported by the firm241k2026: 241,479 units reported by the firmEVENTS2019 · acquisition: Acquired B/K Multifamily Services.2020 · acquisition: Acquired Phoenix-based Maverick Residential and opened a Phoenix regional office.2021 · acquisition: Acquired Dallas-based Pace Realty, adding student and senior housing.2021-01 · merger: Merged with Atlanta-based CF Real Estate Services, operating nationally under the RPM brand.2026-01 · investment: A joint venture of PCCP and RPM Living Investments acquired Livery Modern Apartments in Lakeville, MN.

Hover a point or an orange event dot for details. Unit counts are what the firm reported nationally.

Recent events

  • 2026-01 · investmentA joint venture of PCCP and RPM Living Investments acquired Livery Modern Apartments in Lakeville, MN.[18]
  • 2021-01 · mergerMerged with Atlanta-based CF Real Estate Services, operating nationally under the RPM brand.[10]
  • 2021 · acquisitionAcquired Dallas-based Pace Realty, adding student and senior housing.[5]
  • 2020 · acquisitionAcquired Phoenix-based Maverick Residential and opened a Phoenix regional office.[5][19]
  • 2019 · acquisitionAcquired B/K Multifamily Services.[5]

RPM grew very fast from 2019 to 2024. It bought B/K Multifamily Services in 2019, Maverick Residential in Phoenix in 2020, and Pace Realty in Dallas in 2021, and it merged with CF Real Estate Services in 2021. In that time it moved from outside the top 40 on the NMHC manager list to third, and its staff roughly doubled between 2022 and 2024. Its size dipped slightly on the 2025 list and rose again on the 2026 list, while its NMHC rank slipped from third to fourth. Its investments arm kept buying apartments in 2024 and 2026.

11Ownership

Who owns the firm, and why it matters.

A manager that also owns buildings, or answers to a fund, can have different priorities from yours.

OwnershipFounder-owned[10][22]
Parent companyNone
Business modelManages for outside owners and its own portfolio[6][7][18]
Affordable housingRuns an affordable division overseeing about 26,000 affordable units nationally, with LIHTC, public facility corporation (PFC), housing finance corporation (HFC), TIF and project-based Section 8 properties, plus a dedicated affordable compliance department. Manages communities for Fort Worth Housing Solutions and Nashville's housing authority.[29][30][31]
Employee growthFirm-reported associate count rose from 2,400+ (Feb 2022) and 2,500+ (Dec 2022) to 4,500 (Apr 2024) and 5,000+ (Aug 2024). A third-party estimate shows headcount growing from 2023 to 2025 and roughly flat in 2026.[24][25][26][27][28]

Not publicly disclosed: Sister companies

Ownership changes

  • 2021-01 · mergerRPM (then Roscoe Property Management) merged with Atlanta-based CF Real Estate Services, with the combined firm operating under the RPM brand.[10]

RPM is privately held and led by its founder, Jason Berkowitz. We found no public record of a private equity owner or parent company. Its main business is third-party management for owners it calls client partners.

RPM Living Investments, led by Hank Farrell, buys apartments for its own account and in joint ventures with institutional capital, such as PCCP and Ascentris. The firm says this owned portfolio is worth several billion dollars. So on some buildings RPM is both an owner and the manager. RPM grew largely through acquisitions and a 2021 merger with Atlanta-based CF Real Estate Services.

12Sources

Where every fact comes from.

Each [n] above links here. Property numbers, ratings and the map come from our database; each property links to its county record, its own website and its Google page.

Show all 79 sources
  1. RPM Living Reviews | Glassdoor glassdoor.com · seen 2026-09-29
  2. Working at RPM Living: 402 Reviews | Indeed.com indeed.com · seen 2026-09-29
  3. RPM Living | BBB Business Profile bbb.org · seen 2026-09-29
  4. RPM Living | BBB Complaints bbb.org · seen 2026-09-29
  5. About Us - RPM Living rpmliving.com · seen 2026-09-28
  6. Management - RPM Living rpmliving.com · seen 2026-09-28
  7. Investments - RPM Living rpmliving.com · seen 2026-09-28
  8. Leadership Team - RPM Living rpmliving.com · seen 2026-09-28
  9. Dallas, Texas - RPM Living rpmliving.com · seen 2026-09-28
  10. RPM & CF Real Estate Services Announce Merger Forming 84,000 Units to Operate Under the RPM Brand Nationally rpmliving.com · seen 2026-09-28
  11. RPM Soars to Top 15 in National Multifamily Housing Council List of Apartment Managers rpmliving.com · seen 2026-09-28
  12. RPM Living Ranked #4 on NMHC Top 50 rpmliving.com · seen 2026-09-28
  13. Greystar Tops NMHC 50 List of Owners, Managers (NAA) naahq.org · seen 2026-09-28
  14. Attorney General Mayes Sues RealPage and Residential Landlords for Illegal Price-Fixing Conspiracy azag.gov · seen 2026-09-28
  15. Arizona reaches settlement with landlord accused of rental price-fixing through Thoma Bravo's RealPage pestakeholder.org · seen 2026-09-28
  16. In re RealPage, Inc., Rental Software Antitrust Litigation (No. II) settlement site realpagerentalsettlement.com · seen 2026-09-28
  17. MDL 3071 Case Information, Middle District of Tennessee tnmd.uscourts.gov · seen 2026-09-28
  18. Joint Venture of PCCP and RPM Living Acquires Livery Modern Apartments (citybiz) citybiz.co · seen 2026-09-28
  19. Roscoe Property Management Merges with Arizona Firm - Multi-Housing News multihousingnews.com · seen 2026-09-28
  20. Tides On Park Lane Apartments - RentCafe rentcafe.com · seen 2026-09-28
  21. RPM Living Reviews - Glassdoor glassdoor.com · seen 2026-09-28
  22. Jason Berkowitz - CEO at RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  23. Google reviews of the firm's DFW properties (our analysis) google.com · seen 2026-09-30
  24. RPM Living Focuses on National Expansion by Adding Industry Veterans Ron Bonneau and Chase Hill to Team rpmliving.com · seen 2026-09-28
  25. RPM Living Investments Continues Houston Growth, Acquires Ashton on West Dallas rpmliving.com · seen 2026-09-28
  26. Largest Year of Growth Earns RPM Living National Recognition as 3rd Largest Apartment Manager on NMHC's Top 50 List rpmliving.com · seen 2026-09-28
  27. Ascentris and RPM Living Investments Purchase Multifamily Building in Houston's River Oaks Submarket ascentris.com · seen 2026-09-28
  28. Roscoe Properties Number of Employees (Revelio Labs estimate) reveliolabs.com · seen 2026-09-28
  29. Leveraging Tax Rebates & Abatements (NAA) naahq.org · seen 2026-09-28
  30. Creating Impactful Moments in Fort Worth - RPM Living rpmliving.com · seen 2026-09-28
  31. Affordable - RPM Living rpmliving.com · seen 2026-09-28
  32. RPM Living Case Study - J Turner Research jturnerresearch.com · seen 2026-09-28
  33. How RPM Living Scaled Their Managed Services Offering with EliseAI eliseai.com · seen 2026-09-28
  34. New Study Reveals Keys to Retaining Renters in High-Turnover Markets (EliseAI) eliseai.com · seen 2026-09-28
  35. RPM Living jobs in Austin, TX (Indeed; Support Analyst postings) indeed.com · seen 2026-09-28
  36. RPM Living's CX Playbook: Raising the Bar on Resident Experience (Multifamily Executive) multifamilyexecutive.com · seen 2026-09-28
  37. Alexis Vance - Executive Bio (Equilar ExecAtlas) people.equilar.com · seen 2026-09-28
  38. RG 253 - Top Tips in Multifamily Property Management w/ Max Reinbach III reedgoossens.com · seen 2026-09-28
  39. Chad Borchgardt - RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  40. Cynthia Miller - President of National Operations at RPM (LinkedIn) linkedin.com · seen 2026-09-28
  41. Josh Kahn - COO, Investments at RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  42. Jennifer Haney - Division President of Operations (LinkedIn) linkedin.com · seen 2026-09-28
  43. Candiss Escobar - RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  44. Max Reinbach III - President, Client Services at RPM (LinkedIn) linkedin.com · seen 2026-09-28
  45. Quinn Powell - Executive Vice President, Client Services (LinkedIn) linkedin.com · seen 2026-09-28
  46. Alexis Vance - RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  47. Mariana Estrada - Chief Strategy Officer at RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  48. Investments Our Team - RPM Living rpmliving.com · seen 2026-09-28
  49. RPM Living app (App Store, seller RPM Living, LLC; powered by Flamingo) apps.apple.com · seen 2026-09-28
  50. RPM Living - Apps on Google Play (package com.getflamingo.RPMLiving) play.google.com · seen 2026-09-28
  51. How RPM Living Scaled Their Managed Services Offering with EliseAI (in-place rent result) eliseai.com · seen 2026-09-28
  52. Chad Borchgardt work history (SignalHire profile aggregator) signalhire.com · seen 2026-09-28
  53. Candice Harris work history (SignalHire profile aggregator) signalhire.com · seen 2026-09-28
  54. Candice Harris, CAM - RPM Living (LinkedIn) linkedin.com · seen 2026-09-28
  55. Hank Farrell III - CEO, RPM Living Investments (LinkedIn) linkedin.com · seen 2026-09-28
  56. Quinn Powell - Executive Vice President of Client Services at RPM Living (The Org) theorg.com · seen 2026-09-28
  57. Josh Kahn - COO, Investments at RPM Living (The Org) theorg.com · seen 2026-09-28
  58. Josh Kahn speaker bio (GreenPearl Events) greenpearl.com · seen 2026-09-28
  59. Hanford (Hank) Farrell III bio, former RPM Living Investments site (now redirects to rpmliving.com; text seen in search index) rpmlivinginvestments.com · seen 2026-09-28
  60. Firm homepage, archived 2023 web.archive.org · seen 2026-09-28
  61. RPM Living Customer Story - HappyCo happy.co · seen 2026-09-28
  62. TransUnion Expands Partnership with RPM Living, Providing Resident Screening to Entire Portfolio newsroom.transunion.com · seen 2026-09-28
  63. Cynthia Miller work history (SignalHire profile aggregator) signalhire.com · seen 2026-09-29
  64. Mariana Estrada, Vice President of Operations at Roscoe Properties (Comparably; start date from search snippet, page returned 403) comparably.com · seen 2026-09-29
  65. Austin Women Leading Real Estate Agenda (Bisnow) bisnow.com · seen 2026-09-29
  66. Candis Escobar profile (Revere CRE) platform.reverecre.com · seen 2026-09-29
  67. Jason Berkowitz, Roscoe Property Management President (Datanyze profile aggregator, search snippet) datanyze.com · seen 2026-09-29
  68. Alliance Residential Promotes 2 Key Leaders (AZ Big Media, 2013) azbigmedia.com · seen 2026-09-29
  69. Citigroup Commercial Mortgage Trust 2026-MFAM1, structural and collateral term sheet (FWP, SEC EDGAR, filed 2026-07-09), Loan No. 15 The Kensley sec.gov · seen 2026-09-29
  70. D2-Natixis Multifamily Mortgage Trust 2026-M1, structural and collateral term sheet (FWP, SEC EDGAR, filed 2026-08-03), Mortgage Loan No. 7 Icon Broadway sec.gov · seen 2026-09-29
  71. Knock + Apartment List: Creating a Seamless Journey for Prospects & Leasing Teams (Knock CRM blog, 2022-06-16) blog.knockcrm.com · seen 2026-09-30
  72. NMHC 2026 Top 50 Managers nmhc.org · seen 2026-10-01
  73. Q+A with John Napier: Legal Leadership in a Growing, Dynamic Industry - RPM Living (2025-10-28) rpmliving.com · seen 2026-10-01
  74. John Napier - Chief Legal Officer at RPM Living (The Org) theorg.com · seen 2026-10-01
  75. John Napier - Chief Legal Officer at RPM Living (LinkedIn; work history from search snippet) linkedin.com · seen 2026-10-01
  76. John Napier - Managing Director, Legal Services - Greystar (LinkedIn, older profile) linkedin.com · seen 2026-10-01
  77. David S. Lynch Shares Why the Associate Experience Shapes the Resident Experience - RPM Living (2026-09) rpmliving.com · seen 2026-10-01
  78. Alexis Vance work history (Whitebridge profile aggregator) whitebridge.ai · seen 2026-10-01
  79. Candiss Escobar, Senior Vice President at RPM Living (ZoomInfo; start year from search snippet, page returned 403) zoominfo.com · seen 2026-10-01